HOW TO RETURN AN ITEM
1.Items can be returned within 7 days of receipt, provided they have not been worn and can be resold.
2.Everything you return should be in its original state and packaging. Make sure you don’t cut off tags if there are any.
By mail
If you need to return goods, please contact the email address:ellenhuang1995@outlook.com.
Start a Return
Want to know beforehand where the nearest drop-off point is? You can find this on FedEx’ website.
REFUNDS
Once your return arrives at one of our warehouses and the quality has been approved, we’ll initiate your refund.
If you chose an e-gift card as the refund method, you’ll receive this via email immediately after your return is approved.
Did you choose to get a refund issued to your original payment method? Then, it can take up to 30 days to see the amount on your account, depending on your bank.